Frequently Asked Questions
A FEW SWEET DETAILS
Good to
know.
A little preparation. A lovely evening.
Does it need electricity?+
No plug, no cord. The mug uses a tealight candle in the base. Candles are sold separately.
Can I put chocolate straight into the mug?+
The candle provides gentle warmth. For the smoothest start, melt chocolate separately, transfer it to the mug, and stir occasionally. Results vary with chocolate type and candle.
How do the bundles work?+
Choose 2 mugs for 10% off or 3 or more for 15% off. Each mug includes a matching fork. The best eligible discount applies automatically at checkout; these offers do not stack with other product or order discounts.
How should I care for it?+
Extinguish the candle and allow the ceramic to cool completely before handling or cleaning. Hand-wash gently. Avoid sudden temperature changes.
Anything to know before lighting the candle?+
Use a stable, heat-resistant surface, away from flammable objects. Never leave a lit candle unattended. The ceramic can become hot. Keep the flame and hot mug away from children and pets; adult supervision is essential.
When will my order arrive?+
Check the delivery options available for your address before ordering. For a time-sensitive gift, contact us first; arrival dates are not guaranteed unless confirmed for your order.
A little warmth goes a long way.
Make your next evening a little sweeter. ↗